Privacy Policy

Privacy Policy

Wonder Roofing & Renovations (wonderroofing.com)

Effective Date: June 12, 2026 Last Updated: June 12, 2026

Wonder Roofing & Renovations (“we,” “us,” or “our”) operates the website wonderroofing.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, request a quote, schedule services, or otherwise interact with us. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

  • Request a free estimate or quote
  • Fill out a contact form
  • Schedule an inspection, repair, or installation
  • Call, email, or text us
  • Sign up for newsletters or promotional communications
  • Submit a review or testimonial
  • Apply for financing through our Site

This information may include your name, email address, phone number, mailing address, property address, details about your roofing project, insurance claim information (if applicable), and payment or billing information.

Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect certain information, including:

  • IP address and approximate geographic location
  • Browser type and operating system
  • Device type and identifiers
  • Pages visited, time spent on pages, and links clicked
  • Referring website or search terms
  • Date and time of your visit

This information is collected through cookies, pixels, and similar technologies (see Section 5).

Information from Third Parties

We may receive information about you from third parties, such as lead generation services, home improvement marketplaces, insurance companies (in connection with a claim), financing partners, and publicly available property records.

2. How We Use Your Information

We use the information we collect to:

  • Provide estimates, schedule appointments, and perform roofing services
  • Respond to your inquiries and communicate with you about your project
  • Process payments and financing applications
  • Send appointment reminders, service updates, and follow-up communications
  • Send marketing communications, promotions, and seasonal maintenance reminders (you may opt out at any time)
  • Improve our Site, services, and customer experience
  • Analyze Site usage and measure the effectiveness of our advertising
  • Protect against fraud, comply with legal obligations, and enforce our agreements

3. Text Messaging (SMS) Communications

If you provide your phone number and consent to receive text messages, we may send you appointment confirmations, scheduling updates, and service-related messages. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP, and you may reply HELP for assistance. We do not share your SMS opt-in consent or phone number with third parties for their marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business, such as scheduling software, payment processors, customer relationship management (CRM) platforms, email and SMS providers, and website hosting services
  • Subcontractors and crew members as needed to perform your roofing project
  • Financing partners if you apply for financing
  • Insurance companies and adjusters in connection with an insurance claim, with your authorization
  • Material suppliers and manufacturers as needed for warranty registration
  • Professional advisors such as accountants, attorneys, and insurers
  • Legal authorities when required by law, subpoena, or to protect our rights, property, or safety
  • Business successors in connection with a merger, acquisition, or sale of all or part of our business

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Remember your preferences
  • Understand how visitors use our Site (for example, through Google Analytics)
  • Deliver and measure advertising, including through platforms such as Google Ads and Facebook/Meta

You can manage cookies through your browser settings. Disabling cookies may affect some Site features. For more information about Google Analytics, visit Google’s privacy policy. You can opt out of personalized advertising through your ad settings on those platforms or through industry opt-out tools such as the Digital Advertising Alliance (optout.aboutads.info).

6. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including to maintain service records, honor warranties, comply with legal, tax, and accounting requirements, and resolve disputes. Project and warranty records may be retained for the duration of the applicable warranty period plus any legally required retention period.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please use caution when transmitting sensitive information online.

8. Your Privacy Rights and Choices

Depending on your state of residence, you may have rights regarding your personal information, which may include the right to:

  • Access or request a copy of the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your personal information
  • Opt out of targeted advertising
  • Receive a copy of your data in a portable format

To exercise any of these rights, contact us using the information in Section 12. We will respond in accordance with applicable law and may need to verify your identity before fulfilling your request. We will not discriminate against you for exercising your privacy rights.

Marketing opt-out: You may unsubscribe from marketing emails by clicking the unsubscribe link in any email, reply STOP to opt out of text messages, or contact us directly to be removed from marketing lists.

9. Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Third-Party Links

Our Site may contain links to third-party websites, such as manufacturer pages, financing portals, or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Material changes may also be communicated through the Site or by email. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Wonder Roofing & Renovations Website: wonderroofing.com You may reach us through the contact form on our website, or by using the phone number or email address listed on wonderroofing.com.